Helply

Helply is a Discord support bot designed to help servers answer questions, manage tickets, and streamline support workflows using server-specific context.

Helply uses uploaded documentation, rules, and guides to provide accurate, relevant replies inside tickets and support channels. It integrates directly with existing ticket bots, maintains full in-ticket memory, and understands screenshots and image attachments to reduce back-and-forth.

Servers can configure Helply’s behavior through custom instructions and personality controls, allowing replies to stay consistent with the server’s tone and expectations. Helply can also perform automated ticket actions such as renaming and closing tickets when appropriate, while escalating sensitive cases to humans.

Built with safety in mind, Helply includes hardened anti-jailbreak guardrails to prevent abuse and keep responses reliable.

Helply is suitable for communities of any size looking to reduce repetitive support work while keeping full control over how support is handled.