Tickets v2
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About Tickets v2
Tickets is a fully customisable Discord ticket system, allowing you to provide support via live chat to your users in a familiar setting.
Some of the most prominent features of Tickets are:
- Users can open tickets via the click of a button, and select a topic via different buttons / a dropdown
- Forms to gather preliminary responses to questions of your choice when a user opens a ticket
- Option to use private threads, rather than channels
- Transcripts of tickets are automatically saved when closing
- Support representatives can claim tickets, giving a more personal connection to the user
- Different support teams for different types of tickets can be created
- Tags with common responses can be saved
- Support for 20+ languages
- Bot username and avatar can be changed via our whitelabel service, completely removing all branding
Popular Commands
| Command | Description |
|---|---|
/setup | Allows you to easily configure the bot |
/rename | Renames the current ticket nameNew name for the ticket |
/closerequest | Sends a message asking the user to confirm the ticket is able to be closed close_delayHours to close the ticket in if the user does not respond reasonThe reason the ticket was closed |
/close | Closes the current ticket reasonThe reason the ticket was closed |
/add | Adds a user to a ticket user_or_roleUser or role to add to the ticket |
Categories
Tags
helpsupportthreadtickettickets
Monetization
Languages
RussianRomanianGreekCzechVietnameseChinese (China)ThaiCroatian
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