Tickets

Discord support, without the clutter.

Tickets is a modern Discord ticket bot designed to make support simple for members and powerful for staff.

Get started in minutes with guided setup and ready-to-use presets. Members open a ticket with a button, each request gets its own private thread, and your team gets the tools they need to handle support efficiently — directly from Discord or from the web dashboard.

🚀 Set up in minutes

Start with a guided quick setup or choose a preset and customize it as your community grows. No complicated configuration required just to open your first ticket.

🧵 Private, organized ticket threads

Instead of filling your server with temporary channels, Tickets keeps requests organized in private threads. Members get a simple experience while your staff keeps support manageable.

🛠️ Built for support teams

Create multiple ticket panels, organize staff into teams, claim tickets, manage permissions, blacklist users, automatically close inactive tickets, and keep transcripts of past conversations.

🎨 Make it yours

Customize your panels and messages with rich embeds and configuration tools so your ticket system feels like part of your community.

📊 A full web dashboard

Prefer a visual interface? Manage your ticket system from a responsive web dashboard built to work just as well on desktop and mobile.

💸 Start for free

Tickets is built to be useful from day one without requiring a subscription. Start free, configure your support system, and upgrade only if your community needs more.

Simple for members. Powerful for staff. Ready in minutes.

Use /help to get started or visit tickets.tools.