Ticketry

Ticketry is a full featured support ticket system for Discord, built to help staff teams manage member support without the clutter. Members open tickets through fully customizable panels with multiple categories, staff claim and close them with a click, and a complete transcript is saved automatically every time. Ticketry tracks every ticket your staff completes, and you can view their exact ticket "total" of how many tickets they have completed through the bot. As well as tracking staff performance with leaderboards and quotas, collect star ratings after every ticket, and get AI-generated suggestions on how to improve your setup based on your server's real activity. Ticketry also includes a built-in honeypot trap that automatically catches and removes spam and raid bots. It only ever requests the specific permissions it actually needs, never Administrator, and every feature is completely free with no paywall, ever. It's actively maintained with frequent updates and new features.