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About Ticket Tool AI

Ticket Tool AI is an AI powered Discord ticket bot that proactively detects when users need help and suggests support tickets. It uses vector embeddings and semantic search to find relevant answers from your knowledge base via RAG (Retrieval Augmented Generation), delivering context-aware responses.

The bot learns over time through intelligent response caching, improving accuracy. It analyzes messages in real time, categorizes issues, and provides instant AI powered support within ticket channels, improving response quality as it processes more interaction

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