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About Ticket Tool AI
Ticket Tool AI is an AI powered Discord ticket bot that proactively detects when users need help and suggests support tickets. It uses vector embeddings and semantic search to find relevant answers from your knowledge base via RAG (Retrieval Augmented Generation), delivering context-aware responses.
The bot learns over time through intelligent response caching, improving accuracy. It analyzes messages in real time, categorizes issues, and provides instant AI powered support within ticket channels, improving response quality as it processes more interaction
Popular Commands
| Command | Description |
|---|---|
/set-ticket-limits | Set the maximum number of open tickets a user can have at a time numberMaximum number of open tickets per user (must be 1 or higher) |
/edit | Edit the ticket panel configuration |
/add | Deploy ticket panel or set logs channel supportDeploy the ticket panel to a channel logsSet the ticket logs channel admin-roleAdd an admin role that can use admin commands pingroleAdd a role that will be pinged when tickets are opened buttonAdd a custom button to the ticket panel |
/edit-inside-panel | Edit the ticket welcome message configuration |
/guide | View the setup guide for the Ticket Bot |
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