About TicketBot
🎫 Discord Ticket Bot – Reinvented Support
Give your server a professional, smooth, and fully Discord-integrated ticket system.
Designed for ambitious communities, this bot provides modern, fast, and intuitive support management.
✨ Main Features
🔧 In-App Configuration
An interactive dashboard via /config: everything is set directly in Discord, with no external setup required.
🎫 Multi-Ticket Types
Create up to 5 custom ticket types: Support, Bugs, Recruitment, Reports, etc.
Each type has its own settings for perfect organization.
🗂️ Organized & Automated Management
- Dedicated category for open tickets
- Dedicated category for closed/archived tickets
A clean and structured system, even on large servers.
👥 Staff Management
Define a Staff role capable of:
- ✋ Claiming tickets
- ➕ Adding members
- 🔒 Closing tickets
- 🗑️ Deleting them properly
📝 Automatic HTML Transcripts
When a ticket is deleted, a full HTML transcript is generated and sent to a logs channel: messages, images, formatting… everything is preserved.
⚙️ Stability & Reliability
- Robust MySQL storage
- Based on Discord.js v14
- Optimized for active servers and demanding support teams
🚀 Why This Bot?
A modern, professional, and flexible tool that brings structure, saves time, and increases efficiency for both staff and users.
🌐 Conclusion
A bot designed for servers that want clean, reliable, and super easy-to-manage support.
The user experience is clear, staff work better, and your server levels up.
Popular Commands
| Command | Description |
|---|---|
/scanner | Vérifie si un utilisateur fait partie du staff officiel du bot. utilisateurL'utilisateur à vérifier |
/ping | Affiche la latence du bot et de l'API Discord |
/serverinfo | Affiche les informations du serveur |
/help | Affiche la liste des commandes / Shows command list |
/config | Configure le bot de tickets (Admin) |
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