AI Support That Fits Into Your Existing Workflow

Bottu plugs directly into your existing ticket system and answers questions using your own knowledge—documents, websites, Discord history, and FAQs.

📚 Answers From Your Knowledge

No generic AI responses. Every answer is based on the knowledge sources you provide, including:

• Documents
• Websites
• Discord history
• FAQs

🤝 Smart Human Handoff

When Bottu isn't confident or can't find the answer, it doesn't guess.

Instead, it automatically hands the conversation to your staff with a concise summary of the issue, allowing your team to take over seamlessly.

⚡ Setup in Minutes

No migration.

No onboarding calls.

No complicated configuration.

Simply:

1. Connect your ticket channels with a few keywords.
2. Upload a document or two.
3. You're ready to go.

🛡️ Humans Stay in Control

Escalations always go to a real person when they matter.

Bottu is designed to assist your support team—not replace it. The bot never overrides your team's judgment.