Nori

Nori — free Discord ticket bot

Nori is a free Discord ticket and support bot built for communities, shops, projects, and teams that need to organize requests with professionalism — at no cost.

With Nori, you create full support panels, configure forms, set role-based permissions, generate HTML transcripts, audit logs, and automate the entire ticket lifecycle — all inside Discord, without any external platform.

What Nori does

• Free Discord ticket bot — create, edit, and publish support panels with /painel; customize categories, forms, pre-open modals, and branded messages.
• AI-powered panel setup — Nori suggests and applies panel configurations automatically using artificial intelligence, with provider choice (Gemini, Groq, Cloudflare Workers AI, or Square Cloud's Cubic/AI Gateway) and response profiles (fast, balanced, or detailed).
• Full ticket lifecycle — open, assign, transfer, close, and auto-close by inactivity; all with audit logs, automatic channel naming, and pre-checks before opening tickets.
• Integrated payments — PIX via GoatPay, Mercado Pago, and manual payment, with idempotent webhooks, BullMQ queues, and automatic reconciliation. Perfect for monetizing Discord communities without the hassle.
• HTML transcripts — Discord-styled records for every ticket, useful for review, compliance, and support history.
• Role-based permissions — full control over who can view, assign, and manage tickets (staff, admin, owner).
• SLA, ratings, and support DMs — track response deadlines, collect user feedback, and handle requests in direct messages.
• Backup and import/export — save portable configurations and restore them on other servers. Ideal for managing multiple support servers.

Who is Nori for?

Nori is ideal for anyone who needs a working Discord ticket bot — gaming communities, online shops, open-source projects, bots, APIs, technical support teams, and high-volume request servers. If you are looking for a free and complete Discord support bot, Nori is the right choice.

Key differentiators

• Free — no monthly fee, no artificial ticket limits. Use a Discord ticket bot without paying anything.
• Built-in AI — configure panels automatically with artificial intelligence, no need to read documentation.
• PIX and Mercado Pago — accept payments directly inside Discord using Brazil's most popular payment methods.
• Professional transcripts — every ticket generates an HTML record that looks like Discord, ready to save and share.
• Multilingual — support in English and Brazilian Portuguese.
• Open source — source code available on GitHub for audit and community contributions.

Advanced features

• Partnership and promo system with reporting.
• Owner feedback and automated legal notifications.
• Multi-language support with locale packs.
• Per-server settings with portable backups.
• API keys per server (/apikey) for integration with external systems.
• Automatic payment reconciliation with API fallback.
• Full control panel accessible by any member with permission.

Support and security

Nori is built with a focus on stability, organization, and control. Administrators configure server flows, review logs, and maintain ticket history through transcripts.

Need help? Join the official Nori support server.