About NextBot

###DiscordNext — Support, modernised

A ticket system for the communities that actually live on Discord. Pick a category, assign a staff role, done — no !setup dance.

What's in the box

  • Ticket panels — buttons/dropdown embeds built on Components V2 (accent bars, native selects, per-category load indicator).
  • Private ticket channels — own channel + separate staff-only thread the member never sees.
  • Workflows — multi-step follow-up questions per category; staff opens a pre-filled summary.
  • Transcripts — on close, the full ticket (incl. staff thread) is posted to your archive as a file.
  • Manage from the channel — claim, transfer, priority, members — via button or slash command.
  • SLA promises — committed first-response times per category, with staff reminders.
  • Custom bot identity — on higher tiers, bring your own bot token.

Pricing

Free tier forever (no card). Paid monthly/yearly, cancel anytime. More at https://discordnext.com

Popular Commands

CommandDescription
/claim

Claim this ticket

/approval

Ask chosen members or roles to approve something

approverMember or role who may approve (empty = dashboard defaults)
approver2Another member or role (optional)
approver3Another member or role (optional)
countHow many different people must approve (default 1)
privatePost in a private thread only the people involved can see
/unban

Unban a user

userUser (paste the ID)
reasonReason
/close

Close the current ticket

reasonOptional reason
/reply

Paste a saved reply into this channel

keySnippet key (Tab for suggestions)

Tags

moderationteamstickets

Monetization

Languages

American EnglishGerman

Links

No external links provided.