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About Ticket Tool

Discord support made easy

Turn busy support channels into organized tickets. Members click a button, fill in a short form and get a private channel. Your team replies from Discord or the web dashboard.

  • Ask the right questions: every category gets its own form
  • Automate the routine: drag-and-drop flows route, tag and answer for you
  • Let AI help: first replies from your knowledge base, plus summaries and suggested replies
  • See what's working: response times, SLAs and member ratings at a glance
  • Answer once: a built-in help center handles repeat questions

Free to start, no ticket cap. Paid plans from $5/month.

Get started · Docs · Support server

Popular Commands

CommandDescription
/rename

Rename the current ticket

nameThe new name for this ticket
/setup

Set up your ticket system with a guided wizard

/close

Close the current ticket

reasonReason for closing the ticket
/setup-panel

Deploy a ticket panel to a channel

panelThe panel to deploy
channelThe channel to deploy the panel to
/add

Add a user to the current ticket

userThe user to add to this ticket

Tags

automationsupportticket toolticketsworkflows

Monetization

Languages

RussianJapaneseEuropean SpanishChinese (China)FrenchKoreanAmerican EnglishBrazilian Portuguese

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