Taicket

31 servers

Welcome to Taicket

The ultimate AI powered ticket bot and support desk for Discord communities.

Fast 24/7 answers, modern ticket channels, multimodal vision support, and clean web transcripts.

KEY FEATURES

24/7 TAI Support: Instantly answers member questions using server rules and custom knowledge bases, smoothly escalating to human staff when needed.
Multimodal Vision Diagnostics: Inspects uploaded screenshots and error images directly in tickets for immediate troubleshooting.
Interactive Web Transcripts: Automatically archives resolved tickets into searchable HTML transcripts with message history and avatars.
Channels & Private Threads: Launch support desks in dedicated channels or lightweight private threads with custom forms.
Staff Escalation Hub: Organize staff with dedicated escalation channels, claim queues, internal notes, and handovers.
Temporary Voice Rooms: Create private voice support channels for real-time audio consultations.

QUICK SETUP

OFFICIAL LINKS

Control Panel: https://taicket.xyz

Support Email: support@taicket.xyz

Command	Description
`/guide`	View the complete setup guide and support operations manual.
`/interview`	Interview management commands startStart an interview for a candidate historyView interview history for a candidate
`/blacklist`	Manage server blacklist registry and infractions addAdd a user to the server blacklist removeRemove a user from a specific blacklist category checkCheck if a user is blacklisted and review details
`/dashboard`	Access the web configuration dashboard for this server.
`/ai`	AI Support Assistant and Staff Co-Pilot commands suggestGenerates a response draft for staff in active tickets claimClaims this AI ticket and disables TAI automated assistance releaseReleases the claimed ticket back to TAI assistance whisperPrivately consults TAI about policy, rules, or penalties