Tickets
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About Tickets
Tickets is a fully customisable Discord ticket system, allowing you to provide support via live chat to your users in a familiar setting.
Some of the most prominent features of Tickets are:
- Users can open tickets via the click of a button, and select a topic via different buttons / a dropdown
- Forms to gather preliminary responses to questions of your choice when a user opens a ticket
- Option to use private threads, rather than channels
- Transcripts of tickets are automatically saved when closing
- Support representatives can claim tickets, giving a more personal connection to the user
- Different support teams for different types of tickets can be created
- Tags with common responses can be saved
- Support for 20+ languages
- Bot username and avatar can be changed via our whitelabel service, completely removing all branding
Popular Commands
| Command | Description |
|---|---|
/open | Opens a new ticket subjectThe subject of the ticket |
/setup | Allows you to easily configure the bot autoAllows you to easily configure the bot limitAllows you to easily configure the bot transcriptsAllows you to easily configure the bot use-threadsAllows you to easily configure the bot |
/close | Closes the current ticket reasonThe reason the ticket was closed |
/panel | Creates a panel to enable users to open a ticket with 1 click |
/add | Adds a user to a ticket userUser to add to the ticket |
Support Server
Tickets Support
29,026 Members
Categories
Monetization
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