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About Tickets
This is the official public instance of https://github.com/discord-tickets/bot, a popular ticket bot originally made for self-hosting.
Designed to help you provide the best support to your members, this bot offers a refreshing, extremely high quality and customisable experience whilst matching and exceeding the capabilities of similar bots:
- 🆓 Everything is completely free - no need to pay for features or customisation
- 🎨 Highly customisable - tweak features, colours, messages, and more to your liking
- ⚙️ Simple settings - configure everything with a good-looking and easy-to-use dashboard
- 💃 Extremely flexible - category-based configuration is easy to adapt to many uses
- 🤖 Automation - save time with automatic closures and auto-reply to FAQs
- 📜 Archiving - messages can be saved automatically and easily retrieved later\¹
Learn more at https://discordtickets.app/.
¹ Archives are limited to 30 days to comply with Discord's policies. Self-host or get a managed bot to store for as long as you need, https://discordtickets.app/getting-started
Popular Commands
| Command | Description |
|---|---|
/rename | Rename a ticket channel nameThe new name for the ticket channel. |
/priority | Set the priority of a ticket priorityThe priority of the ticket |
/close | Request a ticket to be closed reasonThe reason for closing the ticket |
/force-close | Forcibly close a ticket categoryClose all tickets in the specified category (must be used with `time`) reasonThe reason for closing the ticket(s) ticketThe ticket to close timeClose all tickets that have been inactive for the specified time |
/add | Add a member to a ticket memberThe member to add to the ticket ticketThe ticket to add the member to |
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