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About Tickets

This is the official public instance of https://github.com/discord-tickets/bot, a popular ticket bot originally made for self-hosting.

Designed to help you provide the best support to your members, this bot offers a refreshing, extremely high quality and customisable experience whilst matching and exceeding the capabilities of similar bots:

  • 🆓 Everything is completely free - no need to pay for features or customisation
  • 🎨 Highly customisable - tweak features, colours, messages, and more to your liking
  • ⚙️ Simple settings - configure everything with a good-looking and easy-to-use dashboard
  • 💃 Extremely flexible - category-based configuration is easy to adapt to many uses
  • 🤖 Automation - save time with automatic closures and auto-reply to FAQs
  • 📜 Archiving - messages can be saved automatically and easily retrieved later\¹

Learn more at https://discordtickets.app/.

¹ Archives are limited to 30 days to comply with Discord's policies. Self-host or get a managed bot to store for as long as you need, https://discordtickets.app/getting-started

Popular Commands

CommandDescription
/close

Request a ticket to be closed

reasonThe reason for closing the ticket
/force-close

Forcibly close a ticket

categoryClose all tickets in the specified category (must be used with `time`)
reasonThe reason for closing the ticket(s)
ticketThe ticket to close
timeClose all tickets that have been inactive for the specified time
/priority

Set the priority of a ticket

priorityThe priority of the ticket
/remove

Remove a member from a ticket

memberThe member to remove from the ticket
ticketThe ticket to remove the member from
/add

Add a member to a ticket

memberThe member to add to the ticket
ticketThe ticket to add the member to