Modmail - made easy

SupportMail redefines Modmail with innovative features designed to simplify communication between users and moderators. This powerful bot elevates Modmail to the next level by offering:

📩 Streamlined Ticketing System

Users can easily start tickets by sending a direct message to the bot. Conversations stay well-organized in a private ticket forum, enabling moderator teams to collaborate seamlessly. No transcripts are needed—posts are locked and archived automatically for a hassle-free experience.

⚠️ Effortless Reporting

Report messages or users with ease. Provide message links, reasons, evidence, and even attachments—all in just a few clicks.

🌍 Localization for Everyone

SupportMail supports multiple languages, including English (default), German, and French (partial). But we don’t stop there—the bot’s localization is user-driven! Contribute translations via Crowdin and make SupportMail accessible to everyone.

⚙️ High Configurability

Tailor the bot to meet your needs with its highly customizable settings. From user experience to moderation preferences, every detail can be fine-tuned.

🛠️ Join the support server if you are experiencing problems or have questions.